Great Customer Service!
"My products arrived yesterday. I was pleased with the promptness of your shipping. But when I opened it, one of the smaller 2 oz. bottles must have leaked. I could smell the cirtus even before I opened it. Which I really didn't like the smell of? In that case I would like to return the "Cirtus - Value Pack Odor Remover Kit." There was some spill over the box and over the unscented ones. Which I used last night and I do like it? But for the Cirtus I would like to return with my credit returned to my credit card. Please let me know what I am to do next. Do you send me a return lable or do I just send the damaged bottle and the kit at my cost back to you."
Hi Betsi,
I will credit your order for the Citrus Value Pack. The credit will appear on your credit card statement. Thank you for being a good customer and I am glad that ZORBX worked for you. Should you have any questions, please do not hesitate to email us or call us at any time. Have a great day.
Thank you very much for responding so quickly. You have my business in the future and I will be telling my friends about how wonderful your product and your backing is. Thank you again, its nice to know that you stand behind your word."
