Great Customer Service
"Hello, I recently was given a ’98 Mercury Sable, which I thought was a good deal. After driving it a short distance I realized why it was free – it smelled really bad. The previous owner had a swine business, so his clothing always smelled after being in barns, etc. The cars interior is cloth – the roof liner, the door liners, and the seats. Will your product work on this potent smell?
Brian,
We have not tested ZORBX on Swine smell. This is an a different situation. I would start with 16oz bottle first to see if it works for you. Depending on how strong the smell is, you may need to apply ZORBX more than once. Once you receive it, go ahead and spray it on the seats headliner and allover the car. To order please go to www.zorbx.com or call us toll free 800-201-5530. Have a good day.
Issa
Hello Issa,
After three treatments I have decided to sell or give the auto away. Most of the 16oz. bottle is gone and there has been no improvement. Is it possible for me to return any of this for credit? I could return the remaining product via UPS prepaid Ground, then you could review and perhaps consider a refund? I appreciate your cooperation. Order Number 15564-031905.
Thank you, Brian
Do not worry about it. Keep ZORBX you will have other uses for it. I will take care of it today for you. You should see the refund on your next credit card statement.
Thanks, Issa
Thank you very much for your flexibility. I have been in Manufacturing for over 30 years and have seen both good and bad Customer Service, and how it affects the business. You obviously know how to run a business. Good luck in the future!"
